Is this Surprise Original Townsite hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Surprise Original Townsite hotel have a swimming pool?

Yes, this Surprise Original Townsite hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surprise Original Townsite hotel?

Best-rates for the Surprise Original Townsite hotel starts from $123 per night with includes TV, Balcony/Terrace, Business Services, Child Friendly, Hot Tub, Pool, Accessibility, Wellness Facilities, Fireplace/Heating, Bar, Kitchen, Laundry, Wheelchair Accessible, Entertainment, Breakfast, Air Conditioner, Parking, Security/Safety, Bedding/Linens, Toiletries, Guest Services, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Surprise Original Townsite hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surprise Original Townsite hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surprise Original Townsite hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surprise Original Townsite hotel?

Based on the information reported by the owner or manager, the Surprise Original Townsite hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surprise Original Townsite hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel | Hotel in Surprise

8.6 (1004 Reviews) | 1 Bathroom

Surprise Original Townsite Hotel | Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Hotel in Surprise Original Townsite, Surprise

Suburban hotel with free breakfast and a fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a conference center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space.
Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers 126 accommodations with minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Private bathroom

Free toiletries

Towels

Shower/tub combination

Bedroom

Rollaway/extra beds (surcharge)

Heating

Bed sheets

Premium bedding

Blackout drapes/curtains

Free cribs/infant beds

Air conditioning (climate-controlled)

Pillow-top mattress

Safe

Iron/ironing board

Desk

Connecting rooms available

Individually furnished

Phone

Free local calls

Breakfast

Free full breakfast available daily 7:00 AM–10:00 AM

Room service available

Coffee/tea maker

Minibar

Refrigerator

Microwave

Parking

Onsite parking includes off-street options

Free self parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Assistive listening devices available

Elevator

Wheelchair accessible (may have limitations)

Braille signage

Activities

Golf lessons

Scooter/moped rentals

Mountain biking

Segway rentals/tours

Ziplining

Skydiving

Hiking/biking trails

Golfing

Fitness center

Outdoor pool

Hot tub

Entertainment

32-inch TV

Cable channels

General

Conference center (2906 square feet of space)

Meeting rooms

Business center

Banquet hall

Elevator

Vending machine

English

Spanish

Smoke-free property

TV in lobby

Guest Services

Rollaway/extra beds (surcharge)

Laundry facilities

Refrigerator

Microwave

Separate living room

Free cribs/infant beds

Outdoor pool

Laundry facilities

Daily housekeeping

24-hour front desk

Wedding services

Concierge services

Luggage storage

Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Picnic area

Pool umbrellas

Garden

Terrace

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: 2:00 am express check-in available late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! up to 3 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 15.0 per night. free cribs (infant beds)!

Payment Policy

Pet fee: usd 35.00 per accommodation, per night service animals are exempt from fees rollaway bed fee: usd 15.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 40 lbs per pet) pets allowed for an extra charge of usd 35.00 per accommodation, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice)

Reviews

Earnest

Dec 1, 2025 10:01:53 AM

Review Score: 10

Summary: An amazing study as usual

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking Room Size: m² 3 Double Beds and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Suite, 1 King Bed, Living Room, Patio, Non-Smoking Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Patio, Number of bedrooms - 1, Pets not allowed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 1, Pets not allowed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed, Sofa, Non Smoking Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking Room Size: m² 3 Double Beds and Double Sofa Bed	General Number of living rooms 0, Patio, Number of bedrooms - 1, Pets not allowed, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Suite, 2 Double Beds, Living Room, Non-Smoking Room Size: m² 3 Double Beds and Double Sofa Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 1, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Pets not allowed, Wheelchair accessible, Roll-in shower, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Suite, 1 King Bed, Living Room, Non-Smoking Room Size: m² 2 King Bed and Double Sofa Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Courtyard view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2