The Quay Hotel West Coast | Hotel in Singapore

| 7.2 (138 Reviews) |  1 Bathroom
Queenstown Hotel | The Quay Hotel West Coast

Hotel in Queenstown, Singapore

This smoke-free hotel features a restaurant, a meeting room, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
The Quay Hotel West Coast offers 42 air-conditioned accommodations with safes and complimentary newspapers. 30-inch flat-screen televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bidet
  • Hair dryer
  • Toilet paper
  • Towels
  • Shower
  • Shampoo
  • Free toiletries
  • Soap
  • Private bathroom
Bedroom
  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Slippers
  • Local maps
  • Free newspapers
  • Free local calls
  • Iron/ironing board
  • Desk
  • Laptop-friendly workspace
  • Electrical adapters/chargers
  • Safe
  • Phone
Breakfast
  • 1 restaurant
  • Electric kettle
Parking
  • Airport shuttle on request
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Street parking available
Accessibility
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
Entertainment
  • Cable channels
  • 30-inch flat-screen TV
General
  • Computer station
  • Meeting room
  • Vending machine
  • Lockers available
  • Front-desk safe
  • Water dispenser
  • Elevator
  • Free newspapers in lobby
  • ATM/banking services
  • Malay
  • English
  • Chinese (Mandarin)
  • Smoke-free property
  • TV in lobby
Guest Services
  • Laundry facilities
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Multilingual staff
  • Laundry facilities
  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Spa
  • Massages

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: 5:30 am express check-in available minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 6 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Airport shuttle fee: sgd 55 per vehicle (one-way, maximum occupancy 4) airport shuttle fee per child: sgd 55 (one-way) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed onsite parties or group events are strictly prohibited safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash

Reviews

George
Jan 21, 2026 06:04:40 PM
Review Score:   10
Summary: Excellent location close to NUS university and theres is an entire block of restaurants and a 7-11 convenience store right around the corner of hotel. Also access to number of buses makes it convenient for public transpiration too. Room was cleaned up well each day too. Bathroom is small with shower head right next to toilet which we weren’t used to but it worked.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Twin Room
Room Size: 215 square feet m2
2 Twin Beds
Deluxe Twin Room

General

Square meters - 20, Square feet - 215, Ping - 6.04, Number of bedrooms - 1, Bed count minimum 2, City view, Bed count maximum 2
Superior Double Room, No Windows
Room Size: 151 square feet m2
1 Double Bed
Superior Double Room, No Windows

General

Ping - 4.24, Number of bedrooms - 1, Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1
Deluxe Triple Room
Room Size: 194 square feet m2
3 Twin Beds and Twin Sofa Bed
Deluxe Triple Room

General

Square feet - 194, Ping - 5, Number of bedrooms - 1, Square meters - 18, Bed count maximum 3, City view, Bed count minimum 3
Deluxe Double Room
Room Size: 161 square feet m2
1 Double Bed
Deluxe Double Room

General

Square feet - 161, Number of bedrooms - 1, Square meters - 15, Bed count minimum 1, Bed count maximum 1, City view, Ping - 4.52

FAQ's

Is this Queenstown hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Queenstown hotel have a swimming pool?

No, this Queenstown hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Queenstown hotel?

Best-rates for the Queenstown hotel starts from $101 per night with includes Business Services, Bedding/Linens, Air Conditioner, Parking, Security/Safety, TV, Accessibility, Restaurant, Toiletries, Child Friendly, Internet, Kitchen, Laundry, Wheelchair Accessible, Wellness Facilities, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Queenstown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Queenstown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Queenstown hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Queenstown hotel?

Based on the information reported by the owner or manager, the Queenstown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Queenstown hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD101
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