Sonesta Simply Suites Phoenix Glendale | Hotel in Phoenix
Hotel
8.0
(1002 Reviews) |
1 Bathroom
Available rates:
Hotel in North Mountain, Phoenix
Suburban hotel with a 24-hour fitness center and a 24-hour front desk Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a hot tub. WiFi in public areas is free. Other amenities include self parking, laundry facilities, and a 24-hour front desk. Housekeeping is available on request. Sonesta Simply Suites Phoenix Glendale offers 98 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Children under 18 years old are not allowed in the fitness facility without adult supervision.
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Self parking fee: usd 5 per night pet fee: usd 75 per accommodation, per week (maximum usd 150 per stay) service animals are exempt from fees laundry fee: usd 3 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets food and water bowls are available pets allowed for an extra charge of usd 75 per accommodation, per week (maximum usd 150 per stay) pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property is professionally cleaned
Reviews
Jamie and William
Nov 2, 2025 10:34:09 PM
Review Score:
4
Summary: I won't be staying here again. This hotel is pretty run down & outdated, minus the furniture & cabinets.
My 1st complaint is that the doors weren't very accessable to people with disabilities, There weren't automatic door openers anywhere, so it was extremely hard to enter and exit the building with a wheelchair.
The 1st room we were assigned smelled very smokey, despite it being a non-smoking room, and the freezer ice bucket was missing. The hallway of the entire 2nd floor wreaked of smoke. The carpet needs to be deep cleaned or possibly replaced, as well as the walls repainted and fabric fixtures replaced, in order to get the smell out. Luckily, the 2nd room and the 3rd floor were fine.
The bed was uncomfortable, and the TV didn't have any streaming abilities. The room was not fully stocked with enough dishes, and it was kind of tacky that they were mismatched. One of the towels was stained with a huge black mark on it, and should've been thrown away and not placed back in a clean room. There were only 2 bath towels in the room and no towels by the pool. We had to request some from the front desk. The hot tub jests were broken. There wasn't a bathroom exhaust fan, which is annoying, so showers steam up the room and you can't clear out bad smells. All of the numers on the telephone were drawn on with a sharpie.
No breakfast included, just stuff to buy behind the front desk. It was dumb that parking was $5/night for such a dive. They should at least allow 1 car/room for free.
See All Reviews
Reviews
Jamie and William
Nov 2, 2025 10:34:09 PM
Review Score:
4
Summary: I won't be staying here again. This hotel is pretty run down & outdated, minus the furniture & cabinets.
My 1st complaint is that the doors weren't very accessable to people with disabilities, There weren't automatic door openers anywhere, so it was extremely hard to enter and exit the building with a wheelchair.
The 1st room we were assigned smelled very smokey, despite it being a non-smoking room, and the freezer ice bucket was missing. The hallway of the entire 2nd floor wreaked of smoke. The carpet needs to be deep cleaned or possibly replaced, as well as the walls repainted and fabric fixtures replaced, in order to get the smell out. Luckily, the 2nd room and the 3rd floor were fine.
The bed was uncomfortable, and the TV didn't have any streaming abilities. The room was not fully stocked with enough dishes, and it was kind of tacky that they were mismatched. One of the towels was stained with a huge black mark on it, and should've been thrown away and not placed back in a clean room. There were only 2 bath towels in the room and no towels by the pool. We had to request some from the front desk. The hot tub jests were broken. There wasn't a bathroom exhaust fan, which is annoying, so showers steam up the room and you can't clear out bad smells. All of the numers on the telephone were drawn on with a sharpie.
No breakfast included, just stuff to buy behind the front desk. It was dumb that parking was $5/night for such a dive. They should at least allow 1 car/room for free.
Michelle
Nov 2, 2025 06:23:22 AM
Review Score:
10
Summary: Yes and the staff was very friendly
Stephen
Nov 1, 2025 05:48:28 AM
Review Score:
8
Summary: The staff is very courteous and helpful with an excellent attitude I thoroughly enjoyed my stay the only thing that was not so great was being so close to the freeway which you can hear day and night not the hotel's fault it is what it is. Thanks Rhonda!
Thalia
Oct 27, 2025 10:37:18 AM
Review Score:
6
Summary: The hot tub was nice the pool was honestly just filled with dead bugs which kinda sucked but I can understand if there was a few critters in there but there was just more than there should have been. Tried the gym which was nice as I am someone who likes to workout even on vacation. On the way up in the elevator on our first night there was some sort of puke or something in the elevator not really sure what that was about but it was kinda nasty. The room was nice had pretty much everything you needed as well as a little store in the building for your basic needs. A few of the towels were used which kinda threw me off I just asked for more. They also asked me for a $100 deposit which wasn’t listed in the description I’m hoping I get that back because I left the room organized cleaned all my dishes put dirty towels in the laundry basket made sure the garbage was in the garbage for easy cleanup. Other than that it wasn’t bad.
Sharon
Oct 16, 2025 02:16:33 AM
Review Score:
8
Summary: Stay was peaceful room was clean fully stopped to cook in the kitchen. Swimming pool was nice. Hot tub wasn’t working.
Eli
Oct 14, 2025 12:30:21 AM
Review Score:
6
Summary: Had to kill 2 cockroaches in the room, not something that you want to do in your hotel room.
Cornelius
Oct 13, 2025 11:17:51 AM
Review Score:
10
Summary: Property was very clean, staff professional and moved with urgency. Loved how rhe lobby had snacks for everyone. No need to leave property
Alexis
Oct 7, 2025 02:10:00 AM
Review Score:
4
Summary: Dirty tables, and towels had brown and red stains, but bed was clean. The halls and the elevator smelled like urine, and the third floor smelled like rotten food. Staff was friendly and parking seemed safe.
TEOFILO
Oct 7, 2025 12:16:21 AM
Review Score:
10
Summary: our first room the shower did not work so we had to move after checking several rooms.
The kitchen was nice, staff nice. hotel is older, location on frontage road, close to good restaurants.
Lucio
Oct 6, 2025 06:06:13 AM
Review Score:
4
Summary: It Smell like a dog. And to much noise at night from freeway next to hotel