Is this West Des Moines hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the West Des Moines hotel have a swimming pool?

Yes, this West Des Moines hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in West Des Moines hotel?

Best-rates for the West Des Moines hotel starts from $104 per night with includes Air Conditioner, Wheelchair Accessible, Bedding/Linens, Toiletries, Laundry, Parking, TV, Wellness Facilities, Guest Services, Breakfast, Internet, Kitchen, Accessibility, Security/Safety, Child Friendly, Pool, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is West Des Moines hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the West Des Moines hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the West Des Moines hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the West Des Moines hotel?

Based on the information reported by the owner or manager, the West Des Moines hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for West Des Moines hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG | Hotel in West Des Moines

9.2 (999 Reviews) | 1 Bathroom

West Des Moines Hotel | Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Hotel in West Des Moines

Hotel with free breakfast, 3-minute walk to Jordan Creek Town Center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG offers 99 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Private bathroom

Free toiletries

Hair dryer

Bedroom

Blackout drapes/curtains

Air conditioning

Cribs/infant beds (surcharge)

Safe

Iron/ironing board

Desk

Phone

Free local calls

Breakfast

Free buffet breakfast available daily 6:30 AM–9:30 AM

Coffee/tea in common area(s)

Refrigerator

Microwave

Parking

Free self parking on site

Accessibility

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Well-lit path to entrance

Elevator

Wheelchair-accessible registration desk height (inches): 36

Stair-free path to entrance

Elevator door width (inches): 36

Activities

Indoor pool

24-hour fitness center

Entertainment

Satellite channels

Flat-screen TV

Premium channels

General

Meeting room

Business center

Banquet hall

Elevator

English

Smoke-free property

Guest Services

Indoor pool

Laundry facilities

Refrigerator

Microwave

Cribs/infant beds (surcharge)

Laundry facilities

24-hour front desk

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 5:30 am contactless check-in available late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before 11:00 am contactless check-out available

Child Policy

Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are available.

Payment Policy

Cribs (infant beds) are available for an additional fee the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Rainer

Nov 5, 2025 11:00:44 AM

Review Score: 10

Summary: Clean room. Super-friendly staff. Comfortable pillows.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 2 Queen Beds, Accessible (Communication) Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Bathtub or shower, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Bathtub only, Wheelchair accessible, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed, Accessible (Communication) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Bathtub or shower, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Bathtub or shower, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Bathtub or shower, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) Room Size: m² 1 King Bed	General Shower only, Bed count minimum 1, Bed count maximum 1
Standard Room Room Size: m² 1 Double Bed 2 Twin Beds	General Number of living rooms 0, Room and bed type depend on availability check-in, Bathtub or shower, Bed count minimum 1, Bed count maximum 2
Standard Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Bathtub or shower, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Bathtub only, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Accessible bathtub
Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) Room Size: m² 1 King Bed	General Bathtub only, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Suite, Multiple Beds Room Size: m² 3 Queen Beds and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Bed count maximum 3, Bed count minimum 3
Standard Room, 1 King Bed, Accessible (Communication) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Bathtub or shower, Bed count minimum 1, Bed count maximum 1
Suite, 2 Queen Beds, Accessible (Communication) Room Size: m² 2 Queen Beds	General Bathtub or shower, Bed count minimum 2, Bed count maximum 2
Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub) Room Size: m² 2 Queen Beds	General Bathtub only, Wheelchair accessible, Bed count minimum 2, Accessible bathtub, Bed count maximum 2