Extended Stay America Suites Orange County Cypress | Hotel in Cypress
Hotel
6.8
(1002 Reviews) |
1 Bathroom
Available rates:
Hotel in Cypress
Hotel in Cypress with free breakfast and a 24-hour front desk Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, barbecue grills, a picnic area, and a front-desk safe are onsite. Housekeeping is available on request. Extended Stay America Suites Orange County Cypress offers 134 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.
This Cypress hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
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Amenities
Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3 pm; check-in end time: midnight
Check-out
Check-out before 11 am
Child Policy
Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: usd 25.00 per pet, per night (maximum usd 150 per stay) service animals are exempt from fees housekeeping fee: usd 10 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets pets allowed for an extra charge of usd 25.00 per pet, per night (maximum usd 150 per stay) restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
Reviews
LaRayna
Oct 10, 2025 02:14:21 AM
Review Score:
4
Summary: This was by far one of the worst hotel experiences I’ve ever had in my life. From the moment we walked in, the room just felt dirty and unkept — and it only got worse the longer we stayed. We discovered roaches crawling around in the room, which was shocking because we hadn’t even brought in any food at all. There’s simply no excuse for that.
Then came the mold in the shower and tub, which was absolutely disgusting and made it clear that housekeeping doesn’t clean properly (if at all). The drawers for our clothes were stained and filthy, like they hadn’t been wiped out in years. The carpet was full of stains, the counters were sticky and never cleaned, and everything just had that grimy feeling that makes your skin crawl.
I genuinely felt uncomfortable touching anything in the room. It was unsanitary, unhygienic, and unacceptable for any guest to have to stay in those conditions. We couldn’t believe that management allows rooms like this to be rented out.
If I could give zero stars, I would. I wouldn’t recommend this hotel to anyone — not even for one night. Save your money, your sanity, and your health, and stay literally anywhere else.
See All Reviews
Reviews
LaRayna
Oct 10, 2025 02:14:21 AM
Review Score:
4
Summary: This was by far one of the worst hotel experiences I’ve ever had in my life. From the moment we walked in, the room just felt dirty and unkept — and it only got worse the longer we stayed. We discovered roaches crawling around in the room, which was shocking because we hadn’t even brought in any food at all. There’s simply no excuse for that.
Then came the mold in the shower and tub, which was absolutely disgusting and made it clear that housekeeping doesn’t clean properly (if at all). The drawers for our clothes were stained and filthy, like they hadn’t been wiped out in years. The carpet was full of stains, the counters were sticky and never cleaned, and everything just had that grimy feeling that makes your skin crawl.
I genuinely felt uncomfortable touching anything in the room. It was unsanitary, unhygienic, and unacceptable for any guest to have to stay in those conditions. We couldn’t believe that management allows rooms like this to be rented out.
If I could give zero stars, I would. I wouldn’t recommend this hotel to anyone — not even for one night. Save your money, your sanity, and your health, and stay literally anywhere else.
Providencia Alicia
Sep 24, 2025 08:20:45 AM
Review Score:
4
Summary: There were roaches in the rooms - I was moved twice and the second room had roaches.
Katrina
Aug 2, 2025 02:46:35 AM
Review Score:
10
Summary: Mona at the front desk was very helpful.
Erin
Jul 29, 2025 10:40:00 AM
Review Score:
4
Summary: Police visited the property due to unruly behavior and there was screaming from a guest in the middle of the night. Bathtub was rusty, the room smelled musty and old, community area and rug were old and rolled up. Room had no shampoo or hairdryer. Expedia advertised breakfast but it was instant oatmeal , granola bar, and a packaged muffin. Overall a terrible stay.
Debbie
Jul 28, 2025 08:31:58 AM
Review Score:
10
Summary: There were no grab bars in the bath.
Ofelia
Jul 28, 2025 05:54:33 AM
Review Score:
4
Summary: Water faucets in shower cannot be turned off, continues to drip. Fan in bathroom very loud. Live roach found on kitchen counter. Outside of property not well kept..weeds overgrown, grass yellow. Will NEVER stay in Extended Stay America Suites again.
Gudula
Jul 27, 2025 11:54:05 AM
Review Score:
4
Summary: There was a cockroach
Kevin
Jul 20, 2025 08:47:08 PM
Review Score:
4
Summary: Room had a strong foul odor and a smelled like cigarettes in the lobby area. Elevator had an odor
JANINE
Jul 14, 2025 02:21:56 AM
Review Score:
8
Summary: Staff was very friendly & I liked that they had my room ready early. Property is dated but clean.
Maria
Jun 29, 2025 05:40:31 AM
Review Score:
8
Summary: The furnitures were old. The pillows had a smell. Maybe it’s time to change them. Don’t know if appliances work cuz we didn’t use them. The rooms were not available at check in time. We had to wait for an hour. It was about 5pm by the time our room was available.
