Is this Sevierville hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sevierville hotel?

Check-in time for Sevierville hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sevierville hotel have a swimming pool?

Yes, this Sevierville hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sevierville hotel?

Best-rates for the Sevierville hotel starts from $320 per night with includes Air Conditioner, Sports/Activities, Child Friendly, Business Services, Wellness Facilities, Fireplace/Heating, Pool, Designated Smoking Area, TV, Private Pool, Security/Safety, Restaurant, Guest Services, Entertainment, Hot Tub, Laundry, Parking, View, Wheelchair Accessible, Balcony/Terrace, Breakfast, Ocean View, Oceanfront, Accessibility, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sevierville hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sevierville hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sevierville hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sevierville hotel?

Based on the information reported by the owner or manager, the Sevierville hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sevierville hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Dollywood's HeartSong Lodge & Resort | Hotel in Pigeon Forge

| 9.6 (119 Reviews) | 4 Bathrooms 87 Guests

Sevierville Hotel | Dollywood's HeartSong Lodge & Resort

Hotel in Sevierville, Pigeon Forge

Located in Pigeon Forge, 2.2 miles from Dollywood, Dollywood's HeartSong Lodge & Resort has accommodations with a seasonal outdoor swimming pool, free private parking, a fitness center and a shared lounge. Featuring a 24-hour front desk, this property also has a restaurant and a terrace. The hotel has an indoor pool, hot tub, evening entertainment and room service. Rooms include air conditioning, and certain accommodations at the hotel have a balcony. Dollywood's HeartSong Lodge & Resort has a playground. Dolly Parton's Stampede is 2.8 miles from the accommodation, while The Grand Majestic Theater is 3.7 miles from the property. McGhee Tyson Airport is 35 miles away.

Dollywood's HeartSong Lodge & Resort is located in Pigeon Forge.

This 254 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, View, Wheelchair Accessible, and several others. This is a 4 star rated property and has over 119 reviews with the average score of 9.6 . Coming to Pigeon Forge and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 254 Bedrooms Hotel if you want to learn more about this place in Pigeon Forge. These details are authentic, as they are provided by our partner, booking.com.

This Dollywood's HeartSong Lodge & Resort in Pigeon Forge is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Dollywood's HeartSong Lodge & Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Laundry

Facility Overview

Breakfast

Coffee house on site

Restaurant

Breakfast in the room

Special diet meals (on request)

Snack bar

Kids' meals

Wine/Champagne

Parking

Parking on site

Parking

Private Parking

Free parking

Accessibility

Wheelchair accessible

Visual aids (Braille)

Toilet with grab rails

Raised toilet

Activities

Indoor pool

Hot tub/Jacuzzi

Evening entertainment

Indoor pool (year-round)

Fitness

Fitness center

Playground

Movie nights

Live music/Performance

Entertainment staff

Golf course (within 2 miles)

Entertainment

Board games/Puzzles

Outdoor play equipment for kids

General

Elevator

Safe

Non-smoking rooms

Air conditioning

Heating

Family rooms

Designated smoking area

Facilities for disabled guests

Guest Services

Shared lounge/TV area

Baggage storage

Vending machine (drinks)

Dry cleaning

Room service

Daily housekeeping

ATM on site

Laundry

24-hour front desk

Meeting/Banquet facilities

Concierge

Invoice provided

Outdoors

Outdoor pool (seasonal)

Sun deck

Outdoor furniture

Terrace

Outdoor pool

Outdoor fireplace

Security/Safety

24-hour security

Smoke alarms

Fire extinguishers

Key card access

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

First aid kits available

Cashless payment available

Spa

Beach umbrellas

Fenced pool

Beach chairs/Loungers

Shallow end

Heated pool

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, swimming pool: closed from mon, oct 20, 2025 until sat, mar 21, 2026

Reviews

Value for money:

8.75

Location:

9.81

Staff:

9.57

Facilities:

9.72

Comfort:

9.76

Cleanliness:

9.9

Christine

Jan 21, 2026 08:00:00 AM

Review Score: 10

USA

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
King Room with Sleeper Sofa Room Type: Triple Room Size: 30 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	Bathroom Shower, Body soap, Hairdryer, Free toiletries, Shampoo, Toilet paper, Conditioner General Key card access, Hardwood or parquet floors, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans, Heating Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Coffee machine Living Area Desk, Sofa Bedroom Alarm clock Room Amenities Sofa bed
King Room with Sleeper Sofa Hearing Accessible Room Type: Triple Room Size: 30 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	Bathroom Shower, Body soap, Hairdryer, Free toiletries, Shampoo, Toilet paper, Conditioner General Key card access, Hardwood or parquet floors, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans, Heating Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Coffee machine Living Area Desk, Sofa Bedroom Alarm clock Room Amenities Sofa bed Accessibility Hearing accessible
King Room with Sleeper Sofa Balcony Room Type: Quad Room Size: 30 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	Bathroom Shower, Body soap, Hairdryer, Free toiletries, Shampoo, Toilet paper, Conditioner General Key card access, Hardwood or parquet floors, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans, Heating Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Kitchen Refrigerator, Coffee machine Living Area Desk, Sofa Bedroom Alarm clock Room Amenities Sofa bed
King Dormer Room Type: Double Room Size: 29 m² 1 Twin bed(s) Bed 1 Queen bed(s) Bed	Bathroom Shower, Body soap, Hairdryer, Free toiletries, Shampoo, Toilet paper, Conditioner General Key card access, Hardwood or parquet floors, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans, Heating Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Coffee machine Living Area Desk Bedroom Alarm clock
King Dormer Hearing Accessible Room Type: Double Room Size: 32 m² 1 Twin bed(s) Bed 1 Queen bed(s) Bed	Bathroom Shower, Body soap, Hairdryer, Free toiletries, Shampoo, Toilet paper, Conditioner General Key card access, Hardwood or parquet floors, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans, Heating Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Coffee machine Living Area Desk Bedroom Alarm clock Accessibility Hearing accessible
King Room with Murphy Bed Room Type: Double Room Size: 30 m² 1 Twin bed(s) Bed 1 Queen bed(s) Bed	Bathroom Shower, Body soap, Hairdryer, Free toiletries, Shampoo, Toilet paper, Conditioner General Key card access, Hardwood or parquet floors, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans, Heating Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Coffee machine Living Area Desk, Sofa Bedroom Alarm clock
Queen Room with Two Queen Beds Room Type: Quad Room Size: 33 m² 2 Queen bed(s) Bed	Bathroom Shower, Body soap, Hairdryer, Free toiletries, Shampoo, Toilet paper, Conditioner General Key card access, Hardwood or parquet floors, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans, Heating Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Coffee machine Living Area Desk Bedroom Alarm clock
Queen Room with Two Queen Beds with Balcony Room Type: Quad Room Size: 34 m² 2 Queen bed(s) Bed	Bathroom Shower, Body soap, Hairdryer, Free toiletries, Shampoo, Toilet paper, Conditioner General Key card access, Hardwood or parquet floors, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans, Heating Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Kitchen Refrigerator, Coffee machine Living Area Desk Bedroom Alarm clock
Family Suite with Bunk beds Room Type: Family Room Size: 33 m² 2 Bunk bed Bed 1 Queen bed(s) Bed	Bathroom Shower, Body soap, Hairdryer, Free toiletries, Shampoo, Toilet paper, Conditioner General Key card access, Hardwood or parquet floors, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans, Heating Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Coffee machine Living Area Desk Bedroom Alarm clock
Family Suite Bunk Beds with Balcony Room Type: Family Room Size: 34 m² 1 Bunk bed Bed 1 Queen bed(s) Bed	Bathroom Shower, Body soap, Hairdryer, Free toiletries, Shampoo, Toilet paper, Conditioner General Key card access, Hardwood or parquet floors, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans, Heating Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Kitchen Refrigerator, Coffee machine Living Area Desk Bedroom Alarm clock
Themed Family Suite with Balcony Room Type: Family Room Size: 38 m² 2 Bunk bed Bed 1 Queen bed(s) Bed	Bathroom Shower, Body soap, Hairdryer, Free toiletries, Shampoo, Toilet paper, Conditioner General Key card access, Hardwood or parquet floors, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans, Heating Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Kitchen Refrigerator, Coffee machine Living Area Desk Bedroom Alarm clock
Themed Family Suite Dormer Room Type: Family Room Size: 42 m² 1 Twin bed(s) Bed 2 Bunk bed Bed 1 Queen bed(s) Bed	Bathroom Shower, Body soap, Hairdryer, Free toiletries, Shampoo, Toilet paper, Conditioner General Key card access, Hardwood or parquet floors, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans, Heating Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Coffee machine Living Area Desk Bedroom Alarm clock
Themed Family Suite with Balcony Hearing Impaired Room Type: Family Room Size: 38 m² 2 Bunk bed Bed 1 Queen bed(s) Bed	Bathroom Shower, Body soap, Hairdryer, Free toiletries, Shampoo, Toilet paper, Conditioner General Key card access, Hardwood or parquet floors, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans, Heating Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Kitchen Refrigerator, Coffee machine Living Area Desk Bedroom Alarm clock Accessibility Hearing accessible
Family Suite with Balcony Hearing Impaired Room Type: Family Room Size: 34 m² 2 Bunk bed Bed 1 Queen bed(s) Bed	Bathroom Shower, Body soap, Hairdryer, Free toiletries, Shampoo, Toilet paper, Conditioner General Key card access, Hardwood or parquet floors, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans, Heating Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Kitchen Refrigerator, Coffee machine Living Area Desk Bedroom Alarm clock Accessibility Hearing accessible
Two Queen Beds with Dormer Room Type: Quad Room Size: 41 m² 2 Queen bed(s) Bed	Bathroom Shower, Body soap, Hairdryer, Free toiletries, Shampoo, Toilet paper, Conditioner General Key card access, Hardwood or parquet floors, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans, Heating Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Coffee machine Living Area Desk Bedroom Alarm clock
Two Queen Beds with Balcony Hearing Accessible Room Type: Quad Room Size: 34 m² 2 Full bed(s) Bed	Bathroom Shower, Body soap, Hairdryer, Free toiletries, Shampoo, Toilet paper, Conditioner General Key card access, Hardwood or parquet floors, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans, Heating Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Kitchen Refrigerator, Coffee machine Living Area Desk Bedroom Alarm clock Accessibility Hearing accessible
Junior Suite Room Type: Suite Room Size: 43 m² 2 Bunk bed Bed 1 Sofa bed Bed 1 Queen bed(s) Bed	Bathroom Shower, Body soap, Hairdryer, Free toiletries, Shampoo, Toilet paper, Conditioner General Key card access, Hardwood or parquet floors, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans, Heating Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Coffee machine Living Area Desk, Sofa Bedroom Alarm clock Room Amenities Sofa bed
Junior Suite with Balcony Room Type: Suite Room Size: 47 m² 2 Bunk bed Bed 1 Sofa bed Bed 1 Queen bed(s) Bed	Bathroom Shower, Body soap, Hairdryer, Free toiletries, Shampoo, Toilet paper, Conditioner General Key card access, Hardwood or parquet floors, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans, Heating Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Kitchen Refrigerator, Coffee machine Living Area Desk, Sofa Bedroom Alarm clock Room Amenities Sofa bed
Junior Suite Dormer Room Type: Suite Room Size: 50 m² 1 Twin bed(s) Bed 1 Sofa bed Bed 1 Queen bed(s) Bed	Bathroom Shower, Body soap, Hairdryer, Free toiletries, Shampoo, Toilet paper, Conditioner General Key card access, Hardwood or parquet floors, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans, Heating Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Coffee machine Living Area Desk, Sofa Bedroom Alarm clock Room Amenities Sofa bed
Junior Suite with Balcony Accessible Room Type: Suite Room Size: 59 m² 2 Bunk bed Bed 1 Queen bed(s) Bed	Bathroom Shower, Body soap, Hairdryer, Free toiletries, Shampoo, Toilet paper, Conditioner General Key card access, Hardwood or parquet floors, Safe, Smoke Alarm, Iron, Air conditioning, Trash cans, Heating Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Telephone, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Kitchen Refrigerator, Coffee machine Living Area Desk, Sofa Bedroom Alarm clock Room Amenities Sofa bed
Deluxe Single Room Room Type: Single Room Size: 34 m² 1 Twin bed(s) Bed	General Air conditioning, Smoke Alarm

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Dollywood's HeartSong Lodge & Resort | Hotel in Pigeon Forge

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Hotel in Sevierville, Pigeon Forge

Amenities

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